Careers

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch.

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Compact Equipment Sales Representative

Responsibilities
Miller Bradford & Risberg has created a new opportunity for our Marathon location. This position is responsible for all sales activities, from lead generation through the close of the sale. This individual will work with the entire sales team to ensure we are achieving the highest customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. The individual will be responsible for the territory in the following counties: Marathon & Wood County.

Requirements
To be successful in this role, we are searching for a candidate who exhibits:

• Ability to build prospects and business relationships
• Must have a proven track record of meeting or exceeding sales goals
• Must have outstanding organization and time management skills for effective territory coverage
• Valid driver’s license
• Proven safe driving record and can load/unload equipment and secure the equipment properly for transport
• Can operate compact machinery efficiently to showcase controls, features and required maintenance
• Must present themselves in a professional manner and always maintain professional business appearance
• Ability to work with minimal supervision and exceptionally self-disciplined

Corporate Parts Manager

Job Description
The Corporate Parts Manager is responsible for overseeing and standardizing parts operations across all Miller Bradford & Risberg (MBR) locations. This role ensures consistent processes, optimized inventory management, and alignment with the "MBR Way" while serving as a strategic advisor to the Vice President of Product Support.

Key Responsibilities

• Coordinate and oversee parts operations across all MBR locations
• Develop and implement standardized parts procedures, ordering processes, and inventory guidelines
• Manage obsolete parts inventory, including consolidation, utilization, and disposal
• Monitor inventory performance, lost sales, returns, credits, freight costs, and dealer-to-dealer transactions
• Ensure compliance with OEM programs, procedures, pricing updates, and retail campaigns
• Maintain parts data, pricing, discounts, and coding within Intellidealer (business software)
• Analyze and distribute sales, inventory, and performance reports (including 60/90/120-day reports)
• Serve as liaison between MBR parts operations and OEM partners
• Provide training and support to branch parts employees; serve as corporate trainer for new Parts Managers
• Organize, support, and reconcile the annual company-wide parts inventory
• Lead in-person and virtual meetings; attend OEM training and industry events as required
• Travel quarterly to branch locations and as needed

Qualifications

• Minimum 5 years of experience in Parts Management
• Strong knowledge of parts operations, inventory control, and best practices
• Proficiency in Microsoft Office Suite (Excel, Word, OneDrive) and parts management systems (Intellidealer) preferred
• Experience working with AI platforms such as ChatGPT and Copilot
• Strong organizational, analytical, communication, and leadership skills
• Ability to work independently and mentor peers

Service Manager

Responsibilities
Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment. MBR is seeking a candidate who exhibits the key skills of: leadership, strong & effective communication & customer service driven.

The Service Manager reports to the Branch Manager and will manage the service department at our Sussex, WI branch location. This top position is responsible for management of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing.

Requirements
Success in this position requires a bachelor’s degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Shop Foreman

Responsibilities
This position reports to the Service Manager and is responsible for assisting the service department within the assigned branch location.

1. In shop service and repair of machines and equipment
2. In shop reconditioning and remanufacturing of components
3. Field service and repair of machines and equipment
4. New and used equipment preparation
5. Warranty repairs
6. Rental/Lease maintenance and repairs
7. Enforces all policies and procedures as specified in company handbook
8. Maintains high employee morale
9. Maintains excellent customer relations
10. Attains business objectives/goals with good management and planning

Education/Training/Experience
Bachelor’s degree or equivalent experience in service operations and labor with experience in selling at a management level General skill requisites

1. General skill requisites
   
   • Strong organizational skills
   • Excellent customer service skills
   • Strong communication skills
   • Good computer and systems knowledge
   • Ability to juggle multiple projects at a time
2. Specific skill requisites
   
   • A strong working knowledge of equipment operations and mechanical functions
   • Solid shop floor management knowledge
   • Good understanding of financial reporting principles
   • Solid understanding of pricing and discounting effects
   • Good business acumen
   • Ability to lead and mentor subordinates
   • Leadership skills in a specialized repair environment

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch.

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Product Support Sales Representative

Responsibilities
The Product Support Sales Representative will report to the Branch Manager to build and sell the parts and services business for the territory and branch operations. This position is responsible for the coverage, retention, development and customer satisfaction within a sales territory. The Product Support Sales Rep must be able to travel to customer locations in a company vehicle to cover a large geographic sales territory. You will need to travel into the De Pere, WI branch location as needed.

Requirements
Associate's degree or equivalent from two-year college/technical school, or equivalent experience in sales, service and parts. It is required that this individual have strong selling skills and interpersonal communications skills.
Valid driver`s license with acceptable driving history.
Base + Commission and company vehicle provided.
If you are a motivated individual with a passion for sales and a desire to contribute to our team's success, we would love to hear from you. Please submit your resume detailing your relevant experience. Candidate must live in the territory counties to be considered for the open position.

Territory: Langlade, Oconto, Menominee, Shawano, Waupaca, Outagamie, Brown, Door, Kewaunee, Manitowoc, Calumet and Winnebago Counties.

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Territory Sales Manager

Job Description
Reports to the Branch Manager and is responsible for all sales activities, from lead generation through the close of the sale. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. Customer segmentation based on fleet size, manufacturer and model purchased.

Territory
Carroll, Ogle, Dekalb, Whiteside, Lee, Bureau, LaSalle Counties.

Responsibilities

• Generate revenue by identifying new business opportunities and by building new relationships as well as leveraging existing relationships.
• Identify business opportunities by visiting prospects and evaluating their position in the industry, researching, and analyzing sales options.
• Prepare professional sales presentations and quotations for customers.
• Develop and maintain strong relationships with customers by providing support, information, and guidance, researching, and recommending new opportunities.
• Provide excellent customer service by responding to customer inquiries, questions, and concerns regarding products, service, delivery, and invoicing.
• Work both in collaboration with the Compact Equipment Salesperson and PSSR to grow the collective sales of everyone and provide high levels of customer support.
• Be perceived by the customer as a sales consultant and problem solver, handling follow-up calls and customer problems effectively.
• Complete weekly, monthly, and annual sales reports per the request of the Branch Manager & VP of Sales.
• Involve in local trade associations to network and further develop solid customer relationships.
• Participate and contribute to the development of educational programs offered to employees, clients, and prospects.
• Develop a database of qualified leads through referrals, telephone solicitation, cold calling, direct mail, email, and networking.
• Achieve and/or exceed annual sales objectives (new unit sales by manufacturer and used equipment dollar volume).

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.